✂️ You’re Explaining Too Much

“You’re explaining too much.”

Here’s something that feels helpful…
but actually weakens communication:

Long Slack messages.
Five-minute explanations.
Repeating the same point three different ways.

Feels thorough.

But most of the time?

It creates confusion.

And over-explaining creates 3 problems:

👉 your message loses clarity
👉 people stop paying attention
👉 and decisions take longer

Because when everything sounds important…

Nothing stands out.

Strong CSMs don’t overload conversations.

They simplify them.

They say:

👉 “Here’s the issue.”
👉 “Here’s the impact.”
👉 “Here’s the next step.”

That’s the shift.

From explaining more…
to communicating clearly.

If your message needs five paragraphs…
it probably needs more clarity.

💬 Your turn: What’s one situation where simplifying your message actually improved the outcome?

“Strong communication isn’t about saying more.
It’s about making the important part impossible to miss.”

I’ll go first 👇

One habit I had to break:

Writing long messages to make sure every detail was covered.

It felt helpful…
but people stopped focusing on the actual point.

Now I ask myself:

👉 “What’s the one thing they absolutely need to understand?”

And I lead with that first.

Because clarity doesn’t come from adding more words.

It comes from making the message easier to follow.

Where could you simplify your communication this week?

Csm_With_Jonathan

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