If you ever think about customer retention and ARR growth in your day-to-day job (or if you aspire to), this meetup is for you. Join professionals of all levels as we discuss, learn, and build community.
This session will continue to build on past themes, pulling in learnings from the recent The Customer Conference London as well.
--> Business-wide shifts and organizational design that enable AI-powered customer engagement
--> What makes us human? The unique people skills we still need, and how AI supports rather than replaces the connection our customers and team members need.
--> Metrics, goals, and plans for the year ahead.
--> And, as always, anything else that's top of mind for you.
This event is brought to you by members of Customer Success Network. Join our community or learn more about us here.