Welcome to Churn It Down, where we deliver practical advice for top-class customer experience.
In this episode, host Ricky Patel talks to Natalia Piaggio, a Customer Success Director at the Access Group about how we can use frameworks to help customers realise value at scale.
Listen out for Natalia's success stories & discover how to set up your own Value Realisation Framework at your org.
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Listen now and elevate your customer success game with Churn It Down!